Privacy Policy


LAST UPDATED: May 1, 2026


At TC Solutions, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our CX BPO services. By using our site and services, you agree to the terms outlined below.





1. Information We Collect

We may collect the following types of information:




A. Personal Information

  • Name

  • Email address

  • Phone number

  • Job title and company name

  • IP address

  • Any other information voluntarily submitted via contact forms, job applications, or support requests





B. Usage Data

  • Browser type

  • Device type

  • Pages visited

  • Time spent on our site

  • Referring URLs





C. Client Data


If you are a client, we may process additional data necessary to fulfill our contractual obligations, which may include customer interaction logs, call data, or support ticket details.





2. How We Use Your Information


We use your information to:


  • Respond to inquiries and provide customer support

  • Deliver CX outsourcing services to clients

  • Communicate with you about services, updates, and marketing (only if consented)

  • Improve our website, offerings, and user experience

  • Fulfill legal or contractual obligations





3. Sharing Your Information


We do not sell your personal data. We may share data with:


  • Authorized TC Solutions team members and service partners

  • Cloud and software providers for secure data storage and service delivery

  • Legal authorities, if required by law or to enforce our policies





4. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws.





5. Your Privacy Rights

Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California), you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict data processing

  • Withdraw consent at any time

  • File a complaint with a data protection authority

To exercise your rights, contact us at: privacy@tcsolutions.co





6. Cookies & Tracking

We use cookies and tracking tools (like Google Analytics) to improve your browsing experience. You may disable cookies in your browser settings, though some site features may not function properly.





7. Data Security

We implement strict security measures—including encryption, access control, and regular audits—to protect your personal data from unauthorized access or misuse.





8. International Transfers

As a global company, data may be transferred across borders. When doing so, we ensure appropriate safeguards are in place to protect your information according to applicable privacy laws.





9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors.





10. Changes to This Policy

We may update this Privacy Policy as needed. Revisions will be posted on this page with a new effective date.





11. Contact Us

For questions or concerns about this policy, contact:
TC Solutions
Email: info@tcsolutionss.com
Phone: 407-789-5146
Address: 6100 Lake Ellenor Dr

Suite 151 #1528

Orlando, FL 32809

United States


Revised 5/1/2026


Copyright 2026 Tc Solutions. All rights reserved.